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Return and Exchange Policy Thank you for choosing Jawar Al Bayt to purchase your favorite products, and we are pleased to serve you. Sometimes, you may change your mind regarding the products you purchased, no worries. At Jawar Al Bayt, we will do our best to make the return or exchange process as simple and smooth as possible. We have facilitated the return or exchange process through the following procedures: 1. General Conditions: - The request for return or exchange must be made within 14 days from the date of receiving the product. - The product must be in its original condition without any damage or improper use. - The original purchase receipt must be provided as proof of purchase from our store. 2. Exchange: - If the product you received has a manufacturing defect or transportation damage, you can request a replacement with a similar new product within 7 days from the date of receipt. - The defective product must be returned in its original condition with all accessories and original packaging. 3. Return: - If you are dissatisfied with the purchased product and wish to get a refund, you are allowed to do so within 14 days from the date of purchase. - The product must be returned in its original condition without any damage or improper use. - The refund will be processed after we receive the returned product and verify its condition. 4. Procedures for Return and Exchange: - Please contact our customer service team via email or phone to submit your request for return or exchange and clarify the reasons. - You will be guided on the procedures for returning the product and executing the exchange or issuing a refund. Please note that some products may be subject to specific return and exchange policies, which may be specified on the product page itself. Kindly review those policies before making a purchase. We strive to provide the best service to our customers and ensure their satisfaction. If you have any inquiries or questions about the return and exchange page, please contact our customer service team for more information or to request a return or exchange. We are here to assist you and ensure your satisfaction.